Buying your domain name

Client support

This article shows you how to buy a domain name with GoDaddy. I’ll point out a few things you’re likely to be offered and tell you those you can safely ignore and one that’s worth considering. If you haven’t yet opened a GoDaddy account, please...

Getting to know the back end of your new website.

Client support

Any time you want to change something on your website yourself, you’ll need to log in. To log in, you’ll need your user name and password. (You can save these using a password manager, such as the one built in to Google Chrome, so the details will be...

How to add your new email address to Outlook

Client support

Download these instructions as a PDF 1. Log in to your Outlook account. 2. Click the gearwheel icon on the right hand side to open the Settings panel. 3. From the Settings panel, choose View all Outlook settings. 4. From the menu on the left-hand side, choose Sync...

Why don’t the edits I make show up on my site?

Client support

The problem You log into your site to update your availability calendar or make a minor edit. You save your changes and can see them clearly in the back end of your site. But when you check the front end of your site, there’s no change. Why it happens This is...

Why doesn’t my site look like a normal WordPress site?

Client support

If you log in to your WordPress site and find things don’t look the way you expected, relax. Since early 2015, I’ve built most new GiteWise sites using a design theme called Divi. You’ll know if your site is built with Divi because when you go to...

How to add your new email address to Gmail

Client support

If you like to use Gmail to send and receive your email rather than use an email app that’s installed on your computer, here’s how to set it up to use your new email address. Download a PDF of these instructions 1. Log in to your Gmail account. 2. Click...

How to access your email inbox using webmail

Essentials

You may never need to access your email inbox using webmail, but there are a couple of situations where it may be useful. 1. If you need to check your mail on a computer that isn’t the one you usually use and you can’t access your email through your phone....

How to set up your new email address on your computer

Essentials

Usually, your new website will have at least one new email address based on the domain name, such as martin@gitewise.com. You have three ways you can use this. 1. Set all mail sent to this address to forward to another email address. 2. Check your messages using...