GiteWise Help Pages

Buying your domain name

Buying your domain name

This article shows you how to buy a domain name with GoDaddy. I'll point out a few things you're likely to be offered and tell you those you can safely ignore and one that's worth considering. If you haven't yet opened a GoDaddy account, please see: How to...

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Getting to know the back end of your new website.

Getting to know the back end of your new website.

Any time you want to change something on your website yourself, you'll need to log in. To log in, you'll need your user name and password. (You can save these using a password manager, such as the one built in to Google Chrome, so the details will be pre-filled next...

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How to add your new email address to Outlook

How to add your new email address to Outlook

The joys of Microsoft Outlook Setting your new email account up using IMAP is the best option. However, Outlook is known to be unreliable in importing IMAP mail (my own tests have proved this) so you may find you need to use POP instead. If you do use POP,...

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Why don’t the edits I make show up on my site?

Why don’t the edits I make show up on my site?

The problem You log into your site to update your availability calendar or make a minor edit. You save your changes and can see them clearly in the back end of your site. But when you check the front end of your site, there's no change. Why it happens This is almost...

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Why doesn’t my site look like a normal WordPress site?

Why doesn’t my site look like a normal WordPress site?

If you log in to your WordPress site and find things don't look the way you expected, relax. Since early 2015, I've built most new GiteWise sites using a design theme called Divi. You'll know if your site is built with Divi because when you go to edit a page or post,...

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How to add your new email address to Gmail

How to add your new email address to Gmail

If you like to use Gmail to send and receive your email rather than use an email app that's installed on your computer, here's how to set it up to use your new email address. Download a PDF of these instructions 1. Log in to your Gmail account. 2. Click the gearwheel...

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How to access your email inbox using webmail

How to access your email inbox using webmail

You may never need to access your email inbox using webmail, but there are a couple of situations where it may be useful. 1. If you need to check your mail on a computer that isn't the one you usually use and you can't access your email through your phone. 2. If you...

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How to set up your new email address on your computer

How to set up your new email address on your computer

Usually, your new website will have at least one new email address based on the domain name, such as martin@gitewise.com. You have three ways you can use this. 1. Set all mail sent to this address to forward to another email address. 2. Check your messages...

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How to set your domain to renew automatically

How to set your domain to renew automatically

GoDaddy has made things much simpler since I wrote this article. You can see a more up-to-date guide on how to set your domain to auto-renew on this page. Any domain names GiteWise buys on your behalf will run for 12 months. To keep the domain name, you'll need to...

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Domain Transfer – Step by Step

Domain Transfer – Step by Step

What happens after you send your Domain Transfer Request to GiteWise? Not sent your Domain Transfer Request yet? See the bottom of this page GoDaddy has simplified things since I wrote this article. But the basic procedure is the same. Soon after you send me your...

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How to give GiteWise access to your GoDaddy account

How to give GiteWise access to your GoDaddy account

Occasionally, GiteWise may need to access your GoDaddy account settings. Although you could simply send me your login details by email, here's a more secure way. 1. Sign in to your GoDaddy account on the GoDaddy home page. 2. From the GoDaddy dashboard, click Account...

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How to set up your GoDaddy account – Part 2

How to set up your GoDaddy account – Part 2

If you're not already logged in to your GoDaddy account, go to the GoDaddy home page and click Sign In. Check or change your account details From the menu bar at the top of the screen, choose Account Settings. If the green menu bar is not visible, click on your name...

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How to set up your GoDaddy account – Part 1

How to set up your GoDaddy account – Part 1

Why do I need a GoDaddy account? If you are buying a domain name for your website or if the domain name needs to be transferred into your ownership, you need an account of your own with a domain registrar company, such as GoDaddy. This is the registrar GiteWise uses,...

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How to replace an image

How to replace an image

This is one of the easiest changes you can make, but it's also one that can be a real hassle. I've had this simple two-minute job turn into a nightmare because somehow the original formatting has been lost in the act of updating the image. That said, I was changing...

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Back up your page before you make changes

Back up your page before you make changes

It's always a good idea to make a backup of any page you plan to edit before you go ahead and make any changes. That way, should things not go to plan, you can easily start again. Sometimes even a straightforward change, such as replacing one image with another, can...

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What if I want to do all my own updates?

What if I want to do all my own updates?

If you're the kind of person who likes to get stuck in and learn how to do everything yourself, that's fine with me. Just let me know and I'll change your WordPress user role from Editor to Administrator. You can read more about user roles here You'll then have access...

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How to update your homepage

How to update your homepage

Usually, your home page will include these three things: Slideshow images Headline and subhead Feature panels You can make simple updates yourself – such as changing existing text or replacing an image. However, some changes are less straightforward and need to be...

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How to check your visitor stats with Statcounter

How to check your visitor stats with Statcounter

Your GiteWise website comes with a built-in visitor analysis tool that can give you useful market information. This includes: which pages are most popular which pages each visitor views and in what order how long people stay on your site where visitors come from which...

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Lost the post you were working on? Here’s the fix.

Lost the post you were working on? Here’s the fix.

Publish too soon and be damned. Pay attention to your permalinks. The last thing you want to happen when you're creating a new post for your blog is to lose your precious work halfway through. So it's easy to think the first thing you need to do is hit that Publish...

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How to share files and images with Dropbox

How to share files and images with Dropbox

When you need to send GiteWise a batch of photographs for a new website or an update, the best way to do this is with Dropbox. If you haven't used Dropbox before, you'll first need to create an account. To do this, go to the Dropbox website and sign up for a free...

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How to post something on your gite website blog – part 1

How to post something on your gite website blog – part 1

Getting started Remember when you learned to drive? All those instructions to take on board, procedures to follow… Now you don't think twice. Managing your GiteWise WordPress blog is the same. Expect to find yourself on a steep learning curve to begin with. But rest...

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How to post something on your gite website blog – part 2

How to post something on your gite website blog – part 2

Creating your blog post Here's a quick summary of what you need to do to post something new on your blog. Log into your website Select Add New Post Copy and paste your headline Copy and paste your main text Upload your image Publish your post Let's now go through each...

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How to post something on your gite website blog – part 3

How to post something on your gite website blog – part 3

Creating your blog post/ continued We've covered steps 1 to 4. Now let's look at steps 5 and 6. Step 5 - Upload your image So far, everything we've done is the same whatever your GiteWise design. Now we come to something that varies from one GiteWise website design to...

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